Introduction
At CellJoy, we are committed to protecting your privacy and
ensuring that your personal information is handled in a safe and responsible
manner. This Privacy Policy outlines how we collect, use, and protect your
personal information when you visit our website, make a purchase, or interact
with our services.
1. Information We Collect
Personal Information:
- When
you make a purchase or create an account, we collect personal information
such as your name, email address, shipping address, billing address, phone
number, and payment information.
Non-Personal Information:
- We
may collect non-personal information about your visit to our website,
including your IP address, browser type, operating system, referral
source, pages visited, and the dates and times of your visits.
2. How We Use Your Information
To Process Orders:
- We
use your personal information to process and fulfill your orders,
including sending you order confirmations, shipping notifications, and
tracking information.
To Improve Our Services:
- We
use non-personal information to analyze website usage and improve our
website, products, and services.
To Communicate With You:
- We
may use your personal information to send you updates about your order,
respond to your inquiries, and provide customer support. With your
consent, we may also send you promotional emails about new products,
special offers, and other information.
3. How We Protect Your Information
Data Security:
- We
implement a variety of security measures to maintain the safety of your
personal information. This includes using secure servers, encrypting
sensitive information, and regularly updating our security protocols.
Access Control:
- Your
personal information is only accessible by a limited number of authorized
personnel who have special access rights and are required to keep the
information confidential.
4. Sharing Your Information
Third-Party Service Providers:
- We
may share your personal information with third-party service providers who
assist us in operating our website, processing payments, delivering
orders, and providing customer support. These service providers have
access to your personal information only to perform specific tasks on our
behalf and are obligated to protect your information.
Business Transfers:
- In
the event of a merger, acquisition, or sale of all or a portion of our
assets, your personal information may be transferred to the acquiring
company.
5. Your Rights
Access and Correction:
- You
have the right to access and update your personal information. You can
review and update your information by logging into your account on our
website or by contacting us directly.
Opt-Out:
- You
can opt-out of receiving promotional emails from us by following the
unsubscribe link in the emails or by contacting us. Please note that you
may still receive transactional emails related to your orders.
Data Deletion:
- You
have the right to request the deletion of your personal information. To
make such a request, please contact us at support@celljoy.co.uk. We will
take reasonable steps to delete your information, except where we are
required to retain it for legal or legitimate business purposes.
6. Cookies
What Are Cookies:
- Cookies
are small data files that are placed on your device when you visit our
website. They are used to remember your preferences and improve your
online experience.
How We Use Cookies:
- We
use cookies to personalize your experience, analyze website usage, and
target advertisements. You can choose to disable cookies through your
browser settings, but this may affect your ability to use certain features
of our website.
- For
more information about cookies, and how to disable cookies, visit
http://www.allaboutcookies.org
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to
reflect changes in our practices or legal requirements. We will post any
changes on this page and, if the changes are significant, we will provide a
more prominent notice.
8. Contact Us
If you have any questions or concerns about this Privacy
Policy or our data practices, please contact us by Email at support@celljoy.co.uk
Thank you for trusting CellJoy with your personal information. We value your
privacy and are committed to protecting it.